Privacy Policy 

Data Protection

Your privacy is important to us. In compliance with the EU General Data Protection Regulation (GDPR), we ensure that your personal data is handled securely, transparently, and with care.

Use of Personal Data

When placing an order or filling out a form on iepakojums.lv, we may collect the following personal data:

  • First and last name

  • Email address

  • Phone number

  • IP address

  • Company name and address (for B2B customers)

Purpose of Data Use:

  • Order processing and delivery

  • Customer support communication

  • Marketing messages (only with explicit consent)

Marketing Communication

We only send promotional emails and offers if you have actively given your consent. You can unsubscribe at any time via the link in our emails or by contacting us directly.

Sharing Data with Third Parties

We only share your data with partners essential to order fulfillment:

  • Delivery/logistics companies

  • Banks/payment processors

We share only the minimum required information. Your data will not be sold or shared with unrelated third parties.

Data Access, Correction & Deletion

At any time, you may:

  • Access your data

  • Correct or update your data

  • Request deletion of your data (unless required by law to retain it)

This can be done via your account or by contacting our support team.

Cookies

We use cookies to:

  • Improve website functionality

  • Remember your preferences

  • Provide personalized offers

You can control or disable cookies via your browser settings.

Google Services

We use:

  • Google Analytics for site traffic analysis

  • Google Ads Conversion Tracking

  • Google Remarketing to display relevant ads across the web

These services may collect anonymous data via cookies. You can opt out here: https://www.google.com/settings/ads

Withdrawal of Consent

You may withdraw your consent to data processing at any time by contacting us. We will immediately stop processing your personal data, except where legally required to retain it.

Contact

If you have questions about your personal data, contact us at:
📧 info@iepakojums.lv